1. Introduction
Welcome to iProPics ("we", "us", or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo generation service.
By using iProPics, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
When you create an account or use our Service, we collect:
- Account Information: Name, email address, username, and password (managed through our authentication provider, Clerk)
- Payment Information: Billing details, payment card information (processed securely through Lemon Squeezy; we do not store your full payment card details)
- Profile Information: Any additional information you choose to provide in your profile
- Communications: Messages, feedback, and support inquiries you send to us
2.2 Content You Upload
- Photographs: Portrait images you upload to generate AI-enhanced photos
- Generated Images: The AI-generated photos created from your uploaded images
- Editing Data: Any modifications or edits you make to generated photos
2.3 Automatically Collected Information
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, time spent, generation history, download history
- Device Information: Browser type, device type, operating system, IP address, device identifiers
- Log Data: Access times, error logs, performance data
- Cookies and Tracking: Session identifiers, preferences, authentication tokens
- Analytics Data: User behavior patterns, feature adoption, service performance (collected through Vercel Analytics)
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
- Process your uploaded photos through Google's Gemini AI to generate enhanced images
- Provide AI-powered photo editing and enhancement features
- Store and deliver your generated photos
- Enable downloads and sharing of your photos
- Track usage limits based on your subscription plan
3.2 Account Management
- Create and maintain your user account
- Authenticate your identity and authorize access
- Process payments and manage subscriptions
- Provide customer support and respond to inquiries
- Send account-related notifications and updates
3.3 Service Improvement
- Analyze usage patterns to improve our Service
- Monitor and enhance AI model performance and quality
- Identify and fix technical issues and bugs
- Develop new features and functionality
- Conduct research and development
3.4 Communication
- Send service-related announcements and updates
- Notify you about changes to our Service or policies
- Respond to customer support requests
- Send promotional communications (with your consent)
3.5 Legal and Security
- Prevent fraud, abuse, and unauthorized access
- Enforce our Terms and Conditions
- Comply with legal obligations and law enforcement requests
- Protect the rights, property, and safety of iProPics, our users, and the public
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Google (Gemini AI): Your uploaded photos are processed through Google's Gemini AI service to generate enhanced images. Google's use of your data is governed by their privacy policy.
- Clerk: Authentication and account management services. Clerk's use of your data is governed by their privacy policy.
- Lemon Squeezy: Payment processing and subscription management. Lemon Squeezy's use of your data is governed by their privacy policy.
- Vercel: Hosting, content delivery, and analytics services.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Legal processes (subpoenas, court orders, government requests)
- Law enforcement or regulatory authorities
- Legal claims or disputes
- Protection of rights, property, or safety
4.3 Business Transfers
If iProPics is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5. Data Storage and Retention
5.1 Storage Location
Your data is stored on secure servers provided by our hosting partners. Data may be processed and stored in the United States and other countries where our service providers operate.
5.2 Retention Periods
- Account Information: Retained for as long as your account is active, plus any period required by law or legitimate business purposes
- Uploaded Photos: Temporarily stored during processing and for the duration specified in your subscription plan
- Generated Photos: Stored according to your plan (e.g., 30 days for free users, indefinitely for premium users)
- Payment Records: Retained for tax, accounting, and legal compliance purposes (typically 7 years)
- Usage Logs: Retained for up to 90 days for service improvement and security purposes
5.3 Data Deletion
You may request deletion of your data at any time by contacting us or deleting your account. Upon deletion, we will remove your personal information and content within 30 days, except where retention is required by law or legitimate business purposes (e.g., fraud prevention, resolving disputes).
6. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Strict access controls and authentication requirements for our systems
- Secure Infrastructure: Hosting on secure, industry-standard cloud platforms
- Regular Security Audits: Periodic security assessments and vulnerability testing
- Third-Party Security: We select service providers with strong security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You have the right to access your personal information and request a copy of your data in a portable format.
7.2 Correction
You have the right to correct inaccurate or incomplete personal information. You can update most information through your account settings.
7.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions.
7.4 Opt-Out
You have the right to opt out of marketing communications. You can unsubscribe using the link in our emails or by contacting us.
7.5 Objection and Restriction
You may have the right to object to certain processing of your personal information or request that we restrict processing.
7.6 Exercising Your Rights
To exercise any of these rights, please contact us at privacy@ipropics.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect usage data:
8.1 Types of Cookies
- Essential Cookies: Required for authentication, security, and core functionality
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how you use our Service (Vercel Analytics)
- Authentication Cookies: Manage your login session (Clerk)
8.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our Service.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information internationally, we take appropriate safeguards to ensure your information receives adequate protection, including:
- Using service providers that comply with applicable data protection frameworks
- Implementing appropriate technical and organizational measures
- Ensuring contractual protections are in place
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at privacy@ipropics.com.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
We process your personal data based on the following legal bases:
- Contract Performance: Processing necessary to provide the Service
- Consent: When you have given explicit consent
- Legitimate Interests: For service improvement and security
- Legal Obligation: To comply with applicable laws
13. Do Not Track Signals
Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our Service does not currently respond to Do Not Track signals or similar mechanisms.
14. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for material changes)
Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
iProPics
Data Privacy Officer
0685-B Hazelhurst Dr. # 35149
Houston, TX 77043
USA
Email: privacy@ipropics.com
Support: support@ipropics.com
We will respond to your inquiry within 30 days.
By using iProPics, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.